Customer Support
We're here to help you with any questions or concerns about your electricity bill payment. Our comprehensive support options ensure you get the assistance you need, when you need it.
Frequently Asked Questions
To make a PGE top-up payment, log into your account, select the 'Make a Payment' option, choose your preferred payment method, enter the amount you wish to pay, and confirm the transaction. It's quick and secure!
We accept various payment methods including credit/debit cards, bank transfers, and electronic checks. All transactions are processed securely to protect your financial information.
To view your PGE bill history, log into your account and navigate to the 'Billing History' section. Here you can access and download your past statements, track your energy usage, and review previous payments.
Live Chat Support
Need immediate assistance? Our live chat support is available Monday through Friday, 8 AM to 8 PM EST. Our trained representatives are ready to help you with any inquiries about your electricity bill or payment process.
Contact Information
If you prefer to reach out directly, our customer service team is available to assist you:
- Phone: +1 (872) 555-1934
- Email: [email protected]
- Address: 2849 Brookside Dr, Columbus, OH 43209, USA
Our office hours are Monday to Friday, 9 AM to 5 PM EST. We strive to respond to all inquiries within 24 business hours.